can I wash my top knots?
top knots - wash cold and lay flat to dry. iron warm if needed.
mini knots - spot clean only 

can you make me something custom?
we'd love to!! custom pieces are our favorite projects to work on.
please send an email to + let's create!

do you rent anything?
yes we'd be stoked to be a part of your event! email + let us know what you're looking for. some examples include macrame table runners, chandeliers, backdrops, plant hangers + ceremony arches.

if you're interested in wholesale, please email:

sending your order as a gift?
please let us know in the check out notes if your order is a gift. we would be more then happy to include a personalized message!

i'm local. can i pick up my order?
yes! if you are local to {phoenixville, pa} use code "PICKUP" at checkout so that shipping is deducted + we will be in touch to arrange a time to meet. 

do you accept returns?
we currently do not have a return policy. however, we want you to be happy with your products! if you have any issues, please email us at

what if my package is lost or stolen?
we are not responsible for lost or stolen packages.
please contact your local USPS if you believe this has happened.